At Cab Service Melb. we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
- Who We Are
Cab Service Melb. provides cab and transportation booking services in and around Melbourne, Australia. Our services are available via our website, phone, email, and mobile booking applications.
- What Information We Collect
We may collect the following personal information when you interact with our services:
- Full name
- Email address
- Phone number
- Pickup and drop-off locations
- Date and time of travel
- Payment details (when applicable)
- Feedback, reviews, or messages you send us
- IP address and browser/device data (when using the website)
- How We Collect Your Information
We collect your personal information when you:
- Book a cab using our website, phone, or app
- Fill out forms or contact us directly
- Sign up for newsletters or promotional offers
- Visit or browse our website (using cookies or analytics tools)
- How We Use Your Information
We use your information to:
- Provide and manage your cab booking
- Confirm and communicate trip details
- Improve our services and customer experience
- Send booking confirmations and service-related updates
- Respond to inquiries, support requests, or complaints
- Process payments and issue invoices or receipts (if applicable)
- Meet legal and regulatory obligations
- Disclosure of Your Information
We do not sell or rent your personal data.
We may share your information with:
- Drivers assigned to your booking
- Third-party service providers (e.g., payment gateways, booking platforms)
- Legal or regulatory authorities, if required by law
- Security of Your Data
We take reasonable steps to protect your personal data from misuse, interference, loss, and unauthorized access. Your information is stored securely on protected systems and only accessed by authorized personnel.
- Cookies and Analytics
Our website may use cookies and third-party analytics tools (like Google Analytics) to monitor usage and improve our services. You can disable cookies via your browser settings, although this may affect site functionality.
- Access and Correction
You may request access to the personal information we hold about you and ask us to correct it if it’s inaccurate, outdated, or incomplete. To make a request, please contact us using the details below.
- Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of third parties or their content.
- Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “14-04-2025” date.
- Contact Us
If you have any questions or concerns about your privacy, or if you wish to access or correct your data, please contact:
Cab Service Melb.
Email: m24cabs@gmail.com
Phone: 0470543179
Address: Melbourne
